spent half n hour arguing with #Microsoft's #Xbox account chatbot, merely trying to find out a way to speak to a person ...

spent half n hour arguing with #Microsoft's #Xbox account chatbot, merely trying to find out a way to speak to a person to resolve a credit card auto-billing issue.Nothing worked, kept going around in circles with "there is no one who can help you do this" as a final outcome.Eventually chose "I am having trouble redeeming a code".THEY phoned ME within a minute, and the person I spoke to had all the capabilities and access I needed.#AI is #Enshittification