Copilot saving time for individuals does not mean Copilot saves time for organisations I thought this was a really inter...

Copilot saving time for individuals does not mean Copilot saves time for organisations I thought this was a really interesting finding from Microsoft’s own research on Copilot 365 using usage data from 6000 trial licenses across 56 firms: The introduction of Copilot has led to significant changes in email-related behaviors among workers. The average worker in the control group spent 2.8 hours each week reading email and licensees spent 12 fewer minutes reading emails each week, a 7% decrease. This time savings reflects a combination of fewer individual emails read each week, 9 fewer per week, and an increase in reading efficiency, as workers with Copilot spend a few seconds less reading each email on average. Copilot users spent 18% less time reading email, saving more than half an hour each week. We hypothesize that some combination of Outlook Summarize and searching for email content in M365 Copilot Chat allows users to spend less time with individual emails.If individuals are saving...