Salesforce just signaled a major shift: enabling agents to access Salesforce directly through APIs, MCP, and CLI.This highlights two larger trends:1️⃣ Just like with the web, SaaS is evolving toward dual interfaces:- One for humans (UI)- One for agents (APIs)2️⃣ The business software architecture is also evolving- SaaS tools shift from destinations → building blocks- Work tasks driven by both humans and AI agents as one seamless systemhttps://www.salesforce.com/news/stories/salesforce-headless-360-announcement/#AI #GenAI #Salesforce
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