A good human in the loop for AI customer support is not a person clicking "approve" on every reply the agent drafts. It is a system that lets the agent…
How to Build a Good Human-in-the-Loop for AI Customer Support
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How to Build a Good Human-in-the-Loop for AI Customer Support
A good human in the loop for AI customer support is not a person clicking "approve" on every reply the agent drafts. It is a system that lets the agent…